Frequently Asked Questions

What is PSW - Pakistan Single Window

The Pakistan Single Window initiative led by Pakistan Customs aims at reducing the time and cost of doing business by digitalizing Pakistan’s cross border trade and eliminating paper based manual processes. The PSWC, a public sector company incorporated under Section 42 of the companies Act, 2017 by Pakistan Customs has been notified as the ‘Operating Entity’ of the PSW system by the Federal Government under the provisions of the PSW Act, 2021. PSW aims to provide an integrated electronic platform that allows parties involved in international trade and transport to lodge standardized information and documents with a single-entry point to fulfill all import, export, and transit regulatory requirements. In order to ensure optimal benefits of the PSW system to the traders as well as public sector regulators, Section 3(3) of the PSW Act 2021 makes it mandatory upon Customs and Other Government Agencies (OGAs), as listed in the schedule to the Act, to align their respective laws, regulations, procedures, processes and other information requirements related to regulation of imports, exports, transit trade and associated transport with Pakistan Single Window.

Elimination of eif and efe in pakistan

The State Bank of Pakistan (SBP) on Friday eliminated the requirement of Electronic Form-E (EFE) by amending the foreign exchange regulations to facilitate exporters.
Through the Pakistan Single Window and International Platforms, it has notified revisions in foreign exchange regulations for export of goods from the country, the central bank said.

Earlier, the SBP and Pakistan Customs had joined hands in 2015 and switched from manual export form to electronic export form by implementing EFE Module in the WeBOC system.

The EFE is an electronic declaration submitted by exporters to the Pakistan Customs and is required before filing of Goods Declaration to the Pakistan Customs for clearance of each export consignment.

“However, once the Pakistan Single Window (PSW) becomes operational, the requirement for EFE will be eliminated thus enhancing ease of doing business for exporters,” said the SBP.

The PSW system is a facility that will allow parties involved in trade and transport to lodge standardised information and documents with a single-entry point to fulfill all import, export, and transit-related regulatory requirements.

“The system will help reduce the time and cost of doing business by making trade related business processes more efficient, transparent and consistent,” said the SBP.

Procedure to register on PSW (Pakistan Single Window)

PSW Subscription – Procedure, Salient Features and Dividends

Subscription Procedure
Subscription to the PSW Portal is easy and comprises the following steps:
1. Click the “Subscribe” button on the PSW Home page.
2. Read the terms and conditions, accept Terms and Conditions and click on “Proceed” button.
3. Enter NTN and provide CNIC and Mobile Phone No for following validations;
4. Email associated with NTN is required to be active for verification through One
Time Password (OTP) and forwarding Login Credentials.
5. Mobile number registered with selected CNIC will be verified through
Pakistan Mobile Number Portability Database (PMD) and required for two factor
(Note: Mobile numbers registered in a Company name cannot be used for PSW
4. Deposit non-refundable subscription fee, through system generated Payment Slip ID (PSID).
5. Authentication and verification of subscriber will be performed through OTP sent on entered mobile phone number and Email address registered with FBR.
6. Your Biometric verification is needed to complete subscription. Visit your nearest NADRA e-Sahulat franchise for biometric verification.
7. After successful biometric verification a link will be sent to your registered email address with the UID (user ID) after which you can create your unique password to access the PSW Portal.